Podcast: In Crisis Times, Organizational Capacity Is Both Tested and Triumphant

Key Points

• Organizational capacity is the key to balancing effectiveness and efficiency. 
• Assessment tools include KSA Matrix, SWOT and Business Process Mapping. 
• Crisis situations often reveal process inefficiencies and lead to change. 

This podcast was recorded on April 6, 2020.

Assessing your organizational capacity helps reveal new efficiency and potential.

When business disruptions happen – and we have never experienced a disruption quite like this one – the silver lining is that it presents opportunities for meaningful organizational change.

On this episode of Weaver: Beyond the Numbers, host Shelby Skrhak talked with Adam Jones, strategic governance practice leader for Weaver and owner of Capitol Jones, LLC, to discuss organizational capacity.

Simply put, assessing your organizational capacity means evaluating a group’s allocation of people, process and technology – the fundamental building blocks of all organizations.

“It always helps to take a broad look at what we’re doing – if we’re pulling in the right direction and making the right decisions,” Jones said. “So, when you see a big business disruption like this, it’s important to consider what your organizational capacity is going forward.”

Tools for assessing organizational capacity:

• Knowledge, Skills and Abilities (KSA) Matrix
• Strengths, Weaknesses, Opportunities and Threats (SWOT)
• Business Process Mapping

Oftentimes, organizational capacity is put to the test in crisis situations.

“When your margin of error gets slim and you look at your business steps, you realize some of them just aren’t necessary,” Jones said. “In times of crisis when you find ways to work more efficiently, you think ‘Why did we ever do it that way in the first place?'” 

In this podcast Jones mentions resources to help businesses through challenging times. Contact us for up-to-date content on topics including strategic governance, tax relief for businesses and individuals, IT and financial considerations, compliance and other legislative updates, and more.

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© 2020